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Legal - Important Information

Financial Services Compensation Scheme (‘the Scheme’)

The Scheme exists to protect eligible claimants of authorised financial services firms that are unable to pay claims against it.

Compensation payments are subject to financial products covered and information on types of claims and applicable compensation limits can be found on the Scheme’s website.

  • Mortgage Advice (received after 31 October 2004);
    • if the firm failed after 1 April 2019: up to £85,000 per eligible person per firm

The financial services firm must have been authorised at the time you received your advice.

For further information about compensation provided by the FSCS please refer directly to;


  • the FSCS website at
  • telephone the FSCS on 0800 678 1100 or 020 7741 4100 (Mon – Fri 8.30 to 18.00 excluding public holidays); or
  • write to the FSCS at Financial Services Compensation Scheme, PO Box 300, Mitcheldean, GL17 1DY
  • Persons located or resident in jurisdictions outside of the UK that may restrict distribution of information by us should note that they must observe the relevant legislation and restrictions.
    Persons dealing with any member of the Butterfield Group outside the UK should be aware that they may not be covered by the rules and regulations applicable for the protection of investors in the UK and should seek advice in the relevant territory.
    Tax relief available under current legislation may change, and their availability and value depend on individual circumstances.
    Butterfield Mortgages Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 119274). Registered in England No. 338594. Telephone 0203 871 6900 Fax 0203 871 6901.



    Exclusions of legal liability


    Please carefully read the following clauses that exclude or limit our legal liability for this site. They all apply as far as the law permits, and are not intended to affect our duties and liabilities to you under the FSMA 2000, or the rules and regulations for the conduct of business under this Act.


    Butterfield has taken reasonable steps to ensure this site is accurate and accessible as possible. However,  we disclaim all express or implied warranties that this site is accurate, complete, or up to date. We will have no liability to you if it is not.


    The fact that information, products or services are shown on this site does not necessarily mean that:

    • you should rely on the information
    • the product and services that we provide are suitable for you
    • the services on this site are still available
    • the services available may not have changed


    The contents of this web site, including these Legal Notices, are subject to change by us without notification.


    Please note that information sent to us by e-mail is sent at your own risk.





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